Privacy Policy

1. Information We Collect

• Account details (such as name, email, company, and role).
• Operational data (such as attendance events, patrol scans, schedules, and related reporting metadata).
• Device and technical data (such as app version, device type, crash logs, and diagnostic information).
• Usage and interaction data (such as pages visited, form submissions, and product usage signals).

2. How We Use Information

We use information to operate and improve the Service, authenticate users, provide support, secure accounts, generate product analytics and reporting, and communicate important service updates. We do not sell personal information.

3. Data Residency and Transfers

During beta, data residency defaults to Canada where reasonably feasible. Some subprocessors may process limited data in other jurisdictions to deliver core service functions (for example, infrastructure, analytics, or messaging), subject to contractual and security safeguards.

4. Sharing and Disclosure

We share data only as needed to provide the Service, comply with legal obligations, enforce our terms, and protect users and the platform. This can include service providers acting on our behalf, your organization administrators (for workspace data), and law enforcement or regulators where required by law.

5. Security

We implement administrative, technical, and organizational safeguards designed to protect personal information, including access controls, encryption in transit, and monitoring for unauthorized access. No method of transmission or storage is completely secure, but we work continuously to reduce risk.

6. Retention

We retain personal information only as long as needed for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Beta defaults currently target up to 18 months for certain operational logs, subject to change based on product settings and contractual requirements.

7. Your Privacy Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to withdraw consent where consent is the legal basis for processing. You can submit requests using the contact details below, and we may need to verify your identity before processing your request.

8. Children's Privacy

The Service is intended for business users and is not directed to children under 13 (or higher age where required by local law). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. If changes are material, we will take reasonable steps to notify affected users.

10. Contact

For privacy inquiries: privacy@opsarmours.com